The Cost of a Data Breach is More Than You Think

The Digital Privacy Act amendments that alter PIPEDA (Personal Information Protection and Electronic Documents Act) came into effect November 1st, 2018.

The amendment makes it mandatory for any company that experiences a data breach to report it to the Privacy Commissioner of Canada and any potentially impacted clients, employees and suppliers.

Many transportation companies think this does not affect their business for a few reasons. Reasons include things like “we do not process credit card transactions”, “we are too small”, “we do not interact with personal data”, and “we deal only with other businesses.”  Any person with a device on the internet – including computers, tablets, cell phones, payment devices and more – can be hacked.

For companies that do not think they really handle customer data, consider the recent breach of Canada Post. Over 4,500 customers of the new Ontario Cannabis Store (OCS) had the information breached. It wasn’t the OCS that was breached, however, it was Canada Post. Fortunately for Canada Post, they are a government entity.

What do you think would be the impact if it was your company that caused a public breach of privacy like one caused by Canada Post?

Imagine the reputational or monetary damage caused if somehow your business was responsible for the lost or stolen data of one of your clients?

What is the cyber risk to my trucking company continuing operation?

A scary fact to consider is that one in FIVE small-to-medium sized businesses have experienced a cyber-attack. Of those that fall victim to a breach, 60% are out of business within six months. That is an alarming statistic.

As a society, phenomenal changes are being made with technology. As technology advances, modern thieves are keeping a few steps ahead. Creating malware, phishing, social engineer IS their business. Their focus is to seek out vulnerabilities and attack them. The most common still is human error. Hackers seek opportunities to trick and manipulate employees. Smaller businesses are easier because their security, training, and checks and balances are not as tight as larger organizations.

Protecting the future of your business operations comes down to risk management. You have three strategies – either accept the risk and do nothing, take action to mitigate the risk, or transfer the bulk of the risk. We suggest a combination of the latter two. Accepting the risk is a sure-fire way to eventually be destroyed by the risk.

In our webinar with Darnley Greson of DarnIT Group, we cover some of the most frequent cyber data breach occurrences. I suggest viewing the webinar in its entirety and completing your own cyber security health check.

Is it time to consider cyber insurance for my trucking operation?

I also strongly recommend transferring the risk by way of a Cyber Insurance policy. Many businesses still do not know this is an option and many are surprised when they discover the very reasonable premium. Beyond insurance to cover the cost of a breach, cyber insurance also provides you access to experts to help mitigate reputational damage and, if possible, get the data back as quick and as smoothly as possible. We conducted a webinar with Kyle Gray of Ridge Canada explaining what Cyber Insurance is which you can view here.

Chubb Insurance, one of the leaders in cyber security insurance, has a troubling statistic on their website. Over the past 20 years, almost 58 million policy holders have been exposed to a cyber breach. That number is astounding and intimidating.

Please contact us to discuss if a cyber insurance policy has not been initiated. Determining the premium for your business is a prudent business move. The application will also provide you with great insight on best practices for your business and will highlight any major exposures that you can take proactive action on now.

It is better to make an informed decision than make no decision. Let us support you in your business success.

Blue button asking if you have a question. If you do, you can click the button to email Bryson Insurance now.

Linda started her career in the insurance industry in 1979 and gravitated toward the niche market of transportation insurance in 1986. Linda has been active in the transportation community since her beginnings and is a Board Member with the Durham Region Transportation Association. Since 2006, Linda has been contributing relevant industry articles in Ontario Trucking monthly periodicals

Are you prepared for the Commercial Vehicle Safety Alliance’s (CSVA) 2018 Inspection Blitz?

Take a moment to mark June 5th to 7th in your calendar! The Commercial Vehicle Safety Alliance (CVSA) are gearing up for their annual 72-hour inspection blitz. Take precautions as being placed out-of-service is an unneeded expense and can create major delivery headaches.

A snippet from the CVSA’s official release:

The Commercial Vehicle Safety Alliance’s (CVSA) annual International Roadcheck will run June 5-7, 2018. During the International Roadcheck, inspectors will conduct the North American Standard Level I Inspection, a 37-step procedure that includes an examination of both driver operating requirements and vehicle mechanical fitness. This year’s blitz will place a special emphasis on hours-of-service compliance.

Over the 72-hour blitz period, commercial motor vehicle inspectors in jurisdictions throughout North America will conduct assessments of commercial motor vehicles and drivers. Drivers are required to provide their driver’s licence, hours-of-service documentation, motor carrier registration and shipping documentation. As mentioned above, this year’s roadcheck will focus heavily on hours-of-service compliance.

Wheels and rims of Transportation and long haul trucks waiting for CVSA June inspection blitz

A catalyst for this years’ hours-of-service focus is the findings from last year’s blitz. It was discovered that 3 out of every 10 drivers drivers who were placed out-of-service were removed from roadways due to hours-of-service violations. During the blitz, drivers will be asked to provide their operating credentials, hours-of-service documentation and proper seat-belt usage will also be checked.

Other items evaluated during this blitz period include but are not limited to:

  • exhaust systems
  • fuel systems
  • lighting devices
  • coupling devices
  • break systems
  • drivelines and drive shafts
  • frames
  • steering mechanisms
  • suspensions
  • tires
  • van and open-top trailer bodies
  • wheels
  • rims and hubs
  • windshield wipers
  • and emergency exits

If no critical inspection item violations are found during a Level I inspection a CVSA decal will be placed on the vehicle indicating that the vehicle successfully passed an inspection conducted by a CVSA-certified inspector.

If an inspector identifies any violations, they may render the driver or vehicle out-of-service. This means that the driver cannot operate the vehicle until all the violations are corrected.

Take extra care to review hours-of-service logs and the other North American Level I Inspection items to ensure your driving force is compliant with the CVSA standards to avoid expensive out-of-service vehicles and remember to be safe out there!

Neil has quickly become on of the top trucking insurance professionals in Ontario. His love for his wife and daughter is the only thing higher on his priority list then providing great service for those he serves.

Webinar: Impacts of Legalized Marijuana in the Trucking Industry and Workplace

The Federal Government of Canada plans to legalize recreational cannabis at some point during 2018.

The legalization of recreational cannabis has the potential to greatly impact companies in the transportation industry. The leading concern noted by workplaces is for employees who operate motor vehicles. The top five concerns are:

  1. Employees operating motor vehicles
  2. Disciplinary procedures
  3. Decreased work performance
  4. Employees using heavy machinery
  5. Attendance issues

As well, a study by Deloitte shows that currently 22% of Canadian adults consume recreational marijuana. Once cannabis becomes legal another 17% of Canadians say they would consider consuming as well. That jumps the number of Canadians who will be consuming recreational cannabis to around 40%. This will include many employees and drivers.

How will the legalization of cannabis impact the workplace and the transportation industry?

To to answer this question we invited Carole McAfee Wallace, a lawyer with Fernandes Hearn LLP, to discuss the impacts of marijuana in the workplace from a legal perspective. In this webinar we provide an overview of the current regulatory regime for both medical and recreational marijuana, impact of marijuana on individual performance, and review what employers can and should do going forward.

We provide a special focus for operating motor vehicles and discuss the negative consequences Canadian drivers would face being caught impaired while operating south of the boarder in the United States.

Tammy ‘fell in’ to insurance from the aviation sector. Since 1997, Tammy has navigated her way through the trucking industry as a Broker.  Staying true to course and guided by her passion, she has held a variety of positions ranging from Account Executive to General Manager. Today, Tammy is the Director of Transportation at Bryson Insurance.